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Enrollment FAQ


After your Application Phone Call, you will receive an email titled “PA Virtual - Application Instructions for [Child’s name].”

There are 3 parts to your enrollment paperwork:

  1. Registration
  2. Enrollment Forms
  3. Documents

Look for emails during the enrollment process for updates on what is still needed or what may need to be resubmitted.



1. Registration

How do I start a new registration?
  • Click here for the registration form
  • If you've never used our system before, you will need to Create a New Account. Once you've created your account, log in with your information.
  • To begin a registration for a new student, click the Create button.
  • After filling out the basic information for your student, click the Begin Registration button. This will take you to the 13-page registration. Click the Next button on the top right-hand side to navigate through the pages and complete all information.
  • Click here for more detailed instructions.
Why does it tell me to verify my email?

The system likes it when your email address is verified, but it's not required. You can still complete the registration without verifying your email.

I am enrolling more than one student. Do I have to fill out a registration for each?

A new registration needs to be completed for each student you are enrolling. If you are enrolling multiple children, you can clone (copy) a registration.

To clone a registration:

  • Start by completing all 13 pages of the registration for your first student.
  • Click the Home link on the left-hand side. Under your first student's name, you will see a blue question mark icon. Click this icon to copy all information to a new registration.
  • Be sure to update information for student 2, such as name, date of birth, grade level, and school information.

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What do I put on the School Information page?

Please enter the name and contact information for the school your child most recently or currently attends.

  • If your child is entering Kindergarten, you may leave this section blank or include preschool information.
  • If your child has been traditionally homeschooled, select homeschool from the school type drop-down menu. School information can be left blank.

How do I complete the Enrollment Forms?

You can access these forms through your "Application Instructions" email.

  • Click the blue Click Here to Complete  Enrollment Forms link
  • Enter your email address
  • Look for an email from HelloSign with a link to the forms
  • Complete the forms online

Please sign the forms with your first and last name, as it appears on your photo ID. We cannot accept typed signatures or initials.

What are the Enrollment Forms?

These forms are different from the 13-page registration you completed in Step 1.

The Additional Enrollment Forms include the Enrollment Notification Form and the Release of Records. These documents will be sent to your district once your student is officially enrolled with us. 

There is a red warning at the top of the form. Do I still complete them?

Yes, you can still complete these forms. They will be sent to your current school after your PA Virtual enrollment is completed. During your Approval Phone Call, our team will advise you about when to withdraw your student from their current school.

How do I sign the enrollment forms?

Please sign these forms with your first and last name, as it appears on your photo ID. We cannot accept typed signatures or initials. Use your mouse, finger, or a stylus to sign your name.

Why can't I submit the Enrollment Forms?

Please make sure that all fields with a red asterisk are completed. At the top of the form, it will say how many required fields still need to be completed. You may need to review the entire form to double-check that everything is filled in.

3. Documents

How do I send documents?

There are 3 ways you can submit your documents:

  1. Upload to the last page of the registration
  2. Email
  3. Fax (We prefer that photo IDs are uploaded or emailed)

What documents are needed?

Step 3 in your "Application Instructions" email will include a personalized list of documents needed for your child.

You can also refer to our Enrollment Documents Checklist.

How can I make sure you receive my uploaded documents?

If you upload documents on the last page of the registration, be sure to click Save on the left-hand side, or click Submit at the bottom. 

What can I submit as a Proof of Residence?

The Proof of Residence must be in the name of the parent or guardian who is enrolling the child.

Options for Proof of Residence:

  • Driver’s license/state ID
  • Full utility bill, gas or electric preferred. Bill must be recent (within the last 30 days)
  • All pages of a current lease (must be signed by both tenant and landlord)
  • Deed
  • Mortgage statement (within the last 30 days)
  • Current Vehicle Registration and Current Vehicle Insurance Card (Must submit both to be a valid Proof of Residence)
I live with someone else and there is nothing in my name. What can I submit as a Proof of Residence?

Please contact us by phone or email to discuss your situation. 

I am experiencing housing instability. What information and supports are available at PA Virtual?
If you are experiencing housing instability, PA Virtual is committed to providing support. Please refer to our detailed document on Homeless Student Enrollment and Support Information, which outlines the available resources and guidance for students and parents in such situations.
What can I submit as a Proof of Age?

Acceptable documents for a student's Proof of Age are: 

  • State-issued Birth Certificate (Make sure all 4 corners of the document are visible)
  • Valid Passport
  • Baptismal Certificate with seal
How do I obtain Immunization Records?

Contact your child's doctor or previous school to obtain a copy of their most recent immunization records. When submitting, please make sure your child's full name and date of birth is visible.

Are there vaccine requirements to enroll with PA Virtual?

Yes, there are vaccine requirements for students to attend school in Pennsylvania. Please see this PA Department of Health flyer for detailed information.

I choose not to immunize my child. What do I need to submit?

Please contact us to discuss the needed documentation.

What Special Education documents should I provide?

If your child has qualified for Special Education services, we ask that you provide the most up-to-date documentation. You can obtain these documents by contacting your current or previous school district.

  • Evaluation Report (ER) or Re-evaluation Report (RR)
    • The Evaluation Report (ER) documents the results of the initial multidisciplinary evaluation conducted on a student and the multidisciplinary evaluation team’s decision regarding the student’s eligibility for special education.
    • A reevaluation process or Reevaluation Report (RR) begins with a review of existing data by the IEP team for a student already in special education; this form documents the review of existing evaluation data, the decision about whether additional evaluation data are needed, and the conclusion about a student’s continued eligibility for special education services.
  • Individualized Education Plan (IEP)
    • An Individualized Education Plan (IEP) is a written plan that is developed at an IEP meeting and will include a description of all the programs and services necessary to help your child make progress in school. The IEP team uses informa­tion that is contained in the Evaluation Report (ER) or Re-Evaluation Report (RR) to write the IEP.
  • Notice of Recommended Educational Placement/Prior Written Notice (NOREP/PWN)
    • The purpose of this notice is to summarize for the parents the recommendations of the Local Education Agency (LEA) for the child’s educational program and other actions taken by the LEA.


My child’s school won’t release records to me. What do I do?

Per FERPA* Guidelines, schools must have written permission from the parent or eligible student in order to release any information from a student's education record. FERPA requires that educational agencies and institutions comply with a request by a parent or eligible student for access to education records within a reasonable period of time. 

Click here to download the Parent Request for Records form to provide written permission to the school.

If you are having difficulty obtaining any of the requested records, please contact us to discuss your options. 

*The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

Do I need to complete a Learning Coach Consent Form?

If someone other than the parent or legal guardian will be the Learning Coach, then the Learning Coach Consent Form must be completed. The parent or guardian enrolling the child will need to sign this form.

What's Next?

What if I cannot submit all of the documents and forms before the deadline?

Missing the paperwork deadline may impact the date your child can start with PA Virtual. If you are having trouble obtaining the proper documentation, please let us know.

What happens after I turn in all the documents and forms?

Once all documents and forms are submitted, we will contact you for your Approval Phone Call. During this phone call, we will review the information you've submitted, answer any questions you may have, provide you with your child's start date, and let you know what to expect next.

When should I withdraw my child from their current school?

Your child should remain enrolled and attending at your local district until a withdrawal date is determined at your Approval Phone Call.

Contact Info

If you would like to speak to someone in the enrollment department, please call us at 866-728-2751 (Press "1" for the Enrollment Department).