Internet Browser Issues

With so much of our school (Blackboard, OLS, Study Island, Power-Glide, School e-mail) all being accessed with your Internet browser, it becomes the single most important, and troublesome piece of software. A lot of problems that are really related to your browser, but show up while accessing a specific area of our school, are listed in those categories. If you do not see your problem listed here, be sure to go back to the main support page and check in the other categories.

On this page: Using AOL or Compuserve |  Fonts Are Too Small |  Adding Trusted Sites

Using AOL or Compuserve

You will most likely experience problems when trying to access a number of the schools services while using any of these browsers. You can use AOL or Compuserve to connect to the Internet, but after you have established connection, you should minimize your window and then use Microsoft's Internet Explorer to access the school websites and resources.

 

Fonts Are Too Small

If you are using Internet Explorer, and the fonts suddenly are too small, you probably "bumped" the settings somehow. Your first step will depend on if you are using Internet Explorer 7, or an older version of Internet Explorer.

  1. Open Text size menu
    • I.E. 7 users will go to Page -> Text Size in the menu bar
    • Older versions of I.E. will need to go to View -> Font Size in the menu bar
  2. Choose a larger size font setting. Medium is the default setting, but you can choose what ever works for you.

 

Adding Trusted Sites

PAVCS Trusted Sites

The list of suggested sites to add to your "Trusted Sites"

If you are using Internet Explorer, you can use different security settings for different sites. To help elliminate issues with various secuity software when using Internet Explorer, we suggest you add a number of school related sites to your "Trusted Sites"

  1. You need to open the "Internet Options" window. This can be done in a number of ways:
    • Right click on your "big E" icon, choose Properties
    • Go to the control panel, and click on "Internet Options"
    • Open Internet Explorer, then choose "Tools" and then "Internet Options" from the menu bar
  2. Click on the "Security" tab
  3. Click on the Green checkmark labeled "Trusted Sites"
  4. Click on the button that says "Default Level" if you do not see a slider
  5. Slide the slider all the way done. The security level for "trusted sites" should now be "low"
  6. Click on the button that says "Sites"
  7. Make sure the box that says "Require server verification (https:) for all sites in this zone" is NOT checked
  8. In the "Add this website to this zone:" box - type in *.pavcsk12.org
  9. Click on the add button
  10. Repeat steps 8 and 9 for some additional sites. Check out the PAVCS Trusted Sites box for the list of sites
  11. Click "Close" on the Trusted Sites window
  12. Click on "OK" on the Internet Properties window
  13. Close all "Internet Explorer" windows

You can watch a video of these directions. The video will open in a new window, so that you can refer back to these directions at the same time.